All permissible order changes and cancellations must be requested within 24 hours after the order was placed, and are subject to our approval. Since some orders may ship on the same day, we suggest that you contact us as soon as possible. If your request is received after we have shipped your order, you may request to return it. Our standard return policy will apply. You may visit our Returns Policy Page for information. We will not accept requests to change or cancel any special orders.
If delivery of an order that we shipped would be refused without our approval, you will be charged the shipping cost for both directions plus any associated customs duties and brokerage fees (this applies only to international orders.)